Unauthorized use of this Website is strictly prohibited. Such unauthorized use includes, but is not limited to, unauthorized access, misuse of passwords, or any activity that could damage, overburden or disable use of this Website or interfere with another party’s use of this Website. You may not engage in any activity that is contrary to any applicable law or regulation. You agree not to violate or attempt to violate the security of this Website or interfere with the proper working of this Website.
We reserve the right to modify, improve or otherwise correct any content, image, or information on this Website without prior notice. We also reserve the right to suspend or deny access to this Website for any reason, including without limitation, maintenance, upgrades, or to protect the security of this Website.
This Website may contain links to third party websites beyond our control. We do not take any responsibility for any information, materials, products and services posted or offered on any of these third party websites.
You acknowledge and agree that Jackson Hewitt shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third party website content, goods or services available on or through any such site or resource.
THIS WEBSITE AND THE SERVICES, INFORMATION AND MATERIALS CONTAINED ON THIS WEBSITE ARE PRESENTED TO YOU WITHOUT ANY WARRANTIES OR REPRESENTATIONS. SERVICES, INFORMATION, AND MATERIALS ON THIS WEBSITE, INCLUDING TEXT, GRAPHICS, LINKS OR OTHER ITEMS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK.
WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, ADEQUACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION, MATERIALS, PRODUCTS OR SERVICES PROVIDED THROUGH THIS WEBSITE. WE DO NOT REPRESENT OR WARRANT THAT THE WEBSITE WILL BE AVAILABLE OR THAT IT WILL MEET YOUR REQUIREMENTS, THAT ACCESS WILL BE UNINTERRUPTED, THAT THERE WILL NOT BE DELAYS, FAILURES, ERRORS OR OMISSIONS OR LOSS OF TRANSMITTED INFORMATION, THAT NO VIRUSES OR OTHER CONTAMINATING OR DESTRUCTIVE PROPERTIES WILL BE TRANSMITTED OR THAT NO DAMAGE WILL OCCUR TO YOUR COMPUTER SYSTEM. YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT AND FOR UNDERTAKING REASONABLE AND APPROPRIATE PRECAUTIONS TO SCAN FOR COMPUTER VIRUSES.
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, FUNCTIONALITY OR PERFORMANCE OF ANY THIRD PARTY SOFTWARE THAT MAY BE USED IN CONNECTION WITH THIS WEBSITE. WE MAKE NO WARRANTY THAT ANY ERRORS WILL BE CORRECTED.
NO ADVICE, SERVICE OR INFORMATION OBTAINED BY YOU THROUGH THIS WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.
You are responsible for maintaining the confidentiality of your password. You shall notify Jackson Hewitt at JacksonHewittOnline@custhelp.com or 1-877-476-3353 of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password. You are responsible for all usage or activity on your account.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT JACKSON HEWITT SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGE FOR LOSS PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF JACKSON HEWITT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), IN CONNECTION WITH (A) YOUR USE OF THIS WEBSITE OR ANY LINKED WEBSITE; (B) THE USE OR THE INABILITY TO USE JACKSON HEWITT’S SERVICES; (C) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (E) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THIS WEBSITE. IN NO EVENT SHALL JACKSON HEWITT BE LIABLE TO YOU FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THIS WEBSITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
You agree that all of Jackson Hewitt’s trademarks, trade names, service marks and other Jackson Hewitt logos and brand features, and product and service names are trademarks and the property of Jackson Hewitt (the “Jackson Hewitt Marks”). Without Jackson Hewitt’s prior permission, you agree not to display or use in any manner the Jackson Hewitt Marks.
Other logos and product and company names appearing in this Website may be the trademarks of their respective owners.
You acknowledge and agree that this Website (including without limitation, all content) and any necessary software used in connection with this Website contains proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that the content contained in advertisements or information presented to you through third party websites or by advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly permitted by applicable law or as authorized by Jackson Hewitt or the applicable licensor (such as an affiliate), you agree not to modify, loan, sell, distribute, transmit, broadcast, publicly perform or create derivative works based on this Website (including without limitation, the content) in whole or in part.
You represent that you are of legal age to form a binding contract and are not a person barred from using this Website under the laws of the United States or other applicable jurisdiction.
Copyright in the pages and in the screens displaying the pages, and in the information and material therein and in their arrangement, is owned by Jackson Hewitt Inc. or their respective affiliates unless otherwise indicated.
Jackson Hewitt Inc. (“Jackson Hewitt,” “we,” “us” or “our”) recognizes the importance of protecting the information provided to us by visitors to www.jacksonhewitt.com, www.jacksonhewittonline.com, and www.jacksonhewittfranchise.com (our “Websites”). This privacy statement explains what information may be collected from you when you visit our Websites, how that information is used and how it is shared with third parties.
We collect personal information (which may include, without limitation, your name, email address, social security number, mailing address and/or telephone number) from you when you voluntarily register on the Websites or when you request information or a service (e.g., tax preparation services) on the Websites.
From time-to-time we may provide you the opportunity to participate in contests or surveys on our sites. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
Jackson Hewitt collects IP addresses for system administration, to report and review aggregate information, and to audit the use of our Websites. When visitors request pages on our or our affiliates’ sites, our servers log the visitors’ IP addresses. We do not normally link IP addresses to any personally identifiable information, which means that a visitor’s session will be logged, but the visitor will remain anonymous to us. We may use IP addresses to identify a visitor if it is necessary to protect our business and legal interests, Website, clients, or others.
We do not save passwords or credit card information in cookies. A cookie does not provide us access to your computer or any information about you, other than the data you choose to share with us as part of the voluntary registration process described above.
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel GIFs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
Jackson Hewitt does not sell or market your personal information to any third parties. We use information collected on the Websites for the following:
Jackson Hewitt will not disclose to unaffiliated third parties any information collected in a manner that connects you with your personal information, except when we have your permission or under special circumstances, such as when we have a good faith belief that the law requires it.
We also may use your information to inform you about other products or services available from Jackson Hewitt and our affiliates. You may be offered the opportunity to receive materials or special offers from affiliated third parties. If you opt to receive information from these third parties, we will share your name and e-mail address with such third parties. We may match personal information collected on the Websites with affiliated third party data.
Jackson Hewitt may keep track of what portions of the Websites visitors are viewing and other visitor statistics such as geographic location, and aggregate this information to help us create a better experience for future Website visits. This is all done without knowing your name or other personal information in order to describe our viewers and services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
Our use or disclosure of your information whether collected by us, uploaded by you, or otherwise provided to us, may be limited by §7216 of the Internal Revenue Code, the Gramm Leach Bliley Act of 1999, and certain other laws, as well as our policies. Section 7216 of the Internal Revenue Code requires that we obtain your consent (Opt in) to the disclosure and use of information you provide us in connection with your tax return information. We will not disclose or use your tax return information for any purpose other than preparing, assisting in preparing, or obtaining or providing services in connection with the preparation of your tax return unless you authorize us to do so, except when expressly required or authorized by law, necessary to the preparation of the tax return, or pursuant to court order. See Consent to Disclosure of Tax Return Information Consent form and Consent to Use of Tax Return Information Consent form. We may use or disclose your personally identifiable information as described below or where you have provided consent under §7216, or as otherwise permitted by applicable laws.
Jackson Hewitt may disclose the personal information you provide to us to our business partners, sponsors or affiliates so they can assist us in providing the services you request. By requesting information from our business partners, sponsors, and affiliates through the Websites, you give us permission to transfer your personal information to them so they can fulfill your request.
If you use our blog on our Websites, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
We may also disclose collected information in certain cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with any of our rights or property, visitors, or anyone else. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
We use live chat to assist you with answers to your questions concerning our product and its offerings. As an unregistered user you can ask questions anonymously to help you decide which product package would be best for you. For registered users, we collect email address and account information to create a customer contact record to assist our Support Center in handling questions. Our hours of Chat operations are published within the chat feature. Outside of the chat hours of operation you have the option to email us your question. We ask for your email address so we can follow up on your question.
The security of all information associated with our Website visitors is important to us. We exercise considerable care in providing secure transmission of your information from your computer to our servers or those of our business partners.
When you enter sensitive information (such as credit card number and/or social security number,) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link: https://www.entrust.net/customer/profile.cfm?domain=www.jacksonhewitt.com.
Data encryption is the process of transforming legible information into a complex arrangement of illegible information. SSL uses a private/public key combination to encrypt data when it is sent and to decrypt data when it is received. SSL encrypts data using a mathematical formula, also referred to as a "key." Encryption strength is measured by the length of the key used to encrypt the data; the longer the key, the more effective the encryption. Using the SSL protocol, data transmission between you and our web server is performed at a standard level of encryption strength.
An SSL certificate is issued to ensure authentic and accurate identification of a secured web server. This translates into a digital ID, an electronic fingerprint, which is included in the key used to encrypt the data. Only our web server, in this case, is able to decrypt the data that you transmit because it is the intended (and digitally certified) secured web server for this data transmission.
“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it is from Jackson Hewitt asking you for your personal information, do not respond. We will never request your personal information or credit card information through email.
You may choose to restrict Jackson Hewitt’s use of your personal information. If you have provided your personal information to Jackson Hewitt and subsequently decide to restrict the use of this information or if you believe that any personal information we have about you is incorrect or incomplete, please contact us at https://JacksonHewitt.custhelp.com/app/ask or by calling 1-877-476-3353.
California Civil Code Section 1798.83 permits Jackson Hewitt customers who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an email by completing the form at https://jacksonhewitt.custhelp.com/app/ask or by calling 1-877-476-3353.
Jackson Hewitt Inc.
Attention - Client Care
3 Sylvan Way, Suite 301, Parsippany, NJ 07054